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Bookings
A 50% down payment is due at the time of booking to confirm your event date.. The remaining balance will be due at least 72 hours prior to your event with us.
Cancellation & Refund Policy
If you need to cancel your event with us , we require a 72 hour notice . Cancellation made with 72 hours or more notice will receive a refund minus a 50% service fee. We will reschedule your picnic upon availability if you cancel up to 72 hours in advance .Please note, all down payments are non-refundable.
Weather/ Nature
The weather will be monitored very carefully for every picnic, the clients will be notified prior to the event and are given the option to reschedule and/or relocate, This will be upon availability. If bad weather happens during the picnic, there is no option for a refund.
Heavenly Treasure Luxury Events is not responsible for any interactions you might have with ants, bees, dogs or any other insect or animal you might come in contact with during your picnic. Refunds will not be issued due to bug bits or anything out of our control.
Damage
Heavenly Treasure Luxury Events reserve the right to charge any parties for broken or damaged property. Lost or stolen property will also be charged.
At Heavenly Treasure Luxury Events, we care about your privacy. As you know, we collect personal information like you name, number and email. This helps us to communicate and better serve your interest. When you visit our website, a tiny text file called a "cookie" is created on your computer. It stores some bits of information, but nothing personally identifiable. You can even block these cookies if you want using your browser settings.
Heavenly Treasure Luxury Events will not sell your secret traditions to any 3rd parties ( or anyone, for that matter). If you have any concerns about your privacy, please contact us at ashley@heavenlytreasureluxuryevents.com
Copyright © 2024 Heavenly Treasure Luxury Events - All Rights Reserved.
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